Last Updated: February 7, 2026
Please read these SMS Terms and Conditions ("Terms") carefully before opting in to the Ironwood Homes LLC SMS messaging program. By opting in, you ("End User," "You," or "Your") agree to these Terms. Ironwood Homes LLC ("the Company," "We," "Us," or "Our") operates this SMS messaging program to communicate with customers regarding manufactured home and ADU services.
By opting in to our SMS messaging program, You agree to receive text messages from Ironwood Homes LLC for the following specific purposes:
We will send You text messages to remind You of upcoming service appointments, confirm scheduled appointments, notify You of technician or delivery arrival times or delays, and confirm appointment rescheduling or cancellations.
We will send You text messages to provide updates on the status of ongoing manufactured home deliveries or ADU installations, notify You when equipment has arrived or when a follow-up visit is needed, send completion notifications after service has been performed, and deliver project milestones and maintenance reminders.
We may send You text messages containing seasonal offers and discounts, promotional pricing on manufactured homes and ADUs, special offers on new models or upgrades, and limited-time service deals and referral program information.
We may send You text messages in response to Your inquiries or support requests, including answers to service questions, invoice and payment confirmations, and follow-up satisfaction surveys.
You will not receive SMS messages from Ironwood Homes LLC for any purpose other than those described above unless we update these Terms and provide You with notice.
By checking the consent box on our website, submitting a web form with Your mobile phone number, texting a keyword to our business phone number, or verbally providing consent during a phone call or in-person interaction, You acknowledge that:
You have the right to opt out of receiving SMS messages from Ironwood Homes LLC at any time. There is no fee or penalty for opting out.
You can opt out of our SMS messaging program using any of the following methods:
Once we receive Your opt-out request, we will send You a single SMS confirmation message confirming that You have been successfully unsubscribed. After that confirmation, You will no longer receive any SMS messages from Ironwood Homes LLC. If You wish to rejoin the SMS program in the future, You may opt in again using the same methods described in Section 2 above. Opting out of SMS messages does not affect communications You receive through other channels such as email or phone calls.
If You need help with our SMS messaging program, have questions about these Terms, or experience any issues receiving or sending text messages, You can reach our customer support team using any of the following methods:
Reply "HELP" to any SMS message You receive from Ironwood Homes LLC to receive a text message with customer support instructions and contact information.
Email: info@ironwoodhomesusa.com
Send us an email with Your name, mobile phone number, and a description of Your issue or question. We will respond within one (1) business day.
Phone: (424) 346-6130
Call Ironwood Homes LLC directly during normal business hours to speak with a customer support representative.
Website: ironwoodhomesusa.com
Visit our website to access our contact form, view our FAQ, or find additional customer support resources.
Standard message and data rates may apply. Any charges for text messages or data usage are determined by Your wireless carrier and Your individual mobile phone plan. Ironwood Homes LLC is not responsible for any messaging or data fees charged by Your wireless carrier.
The number of SMS messages You receive from Ironwood Homes LLC will vary depending on Your service activity, appointment schedule, and communication preferences. You can generally expect to receive up to 10 messages per month, though this number may be higher during active service periods or promotional campaigns.
You are solely responsible for any message and data charges that Your wireless carrier may impose in connection with SMS messages sent to or received from Ironwood Homes LLC. If You have questions about Your text messaging plan, data plan, or any charges that may apply, we recommend that You contact Your wireless carrier directly.
Ironwood Homes LLC does not charge any fee for participating in our SMS messaging program. The only costs You may incur are standard message and data rates as determined by Your wireless carrier.
Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to the effective transmission by Your wireless carrier. Ironwood Homes LLC does not guarantee that SMS messages will be delivered on time or at all, as message delivery depends on factors outside of our control, including:
Neither Ironwood Homes LLC nor any wireless carrier shall be liable for any delays, failures to deliver, or errors in the content of any SMS messages. T-Mobile, AT&T, Verizon, and all other wireless carriers are not responsible for delayed or undelivered messages.
You acknowledge and agree that SMS messaging is not a guaranteed communication method and that time-sensitive or critical communications should be made by phone call rather than text message.
You must be at least eighteen (18) years of age to opt in to the Ironwood Homes LLC SMS messaging program. By providing Your consent and opting in, You confirm and represent that:
Ironwood Homes LLC does not knowingly collect personal information from or send SMS messages to individuals under the age of 18 without parental consent. If we become aware that a person under 18 has opted in without proper consent, we will promptly remove their information and unsubscribe them from our SMS program.
Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, share, and protect Your personal information, including information collected through our SMS messaging program.
Please review our full Privacy Policy at: ironwoodhomesusa.com/privacy
By opting in to our SMS messaging program, You acknowledge that You have read and understood our Privacy Policy. Key points from our Privacy Policy that are relevant to SMS messaging include:
Ironwood Homes LLC reserves the right to modify or update these SMS Terms and Conditions at any time. If we make material changes, we will notify You by sending an SMS message to Your registered phone number or by posting a notice on our website. Continued participation in our SMS messaging program after such notification constitutes Your acceptance of the updated Terms. If You do not agree to the updated Terms, You may opt out at any time using the methods described in Section 3.
These SMS Terms and Conditions shall be governed by and construed in accordance with the laws of the state of California, without regard to conflict of law principles.
If You have any questions, concerns, or requests regarding these SMS Terms and Conditions, please contact Ironwood Homes LLC:
Thank you for choosing Ironwood Homes LLC for your manufactured home and ADU needs. We look forward to assisting you with your projects and providing exceptional service.